Meet Vera — Your 24/7 AI Front Desk
Vera answers when your team cannot. She can handle approved common questions, capture caller details, ask initial qualification questions, route important calls, help with booking where configured, and start follow-up—day or night.
Call (240) 852-1600. This is CallDirector's live business line—not a sandboxed demo.
Vera Front Desk starts at $197/month, usage included →
Vera is one part of the full system →What Vera does for your business.
Answers Approved Questions
Shares the business hours, services, and other answers you approve for callers.
Captures Initial Details
Collects the caller's name, number, reason for calling, and the information your team needs first.
Asks Qualification Questions
Uses your approved questions to help identify the type of request and the right next step.
Routes Important Calls
Follows your routing and escalation rules when a caller needs a person or a faster response.
Helps With Booking
Can guide qualified callers toward an appointment, estimate request, callback, or other approved next step.
Starts Follow-Up
Can trigger approved messages and internal notifications after the call.
Vera tells callers she's an AI assistant. We set her script and escalation rules with you and you hear sample calls before anything goes live.
Vera Knows When to Hand Off.
Vera identifies herself as an AI assistant and follows the call flow, questions, availability, and escalation rules you approve. She can capture the information your team needs and begin the next step, while urgent, sensitive, complex, or high-value calls go where you decide.
- Clear AI disclosure for callers
- Escalation rules for urgent or important calls
- No pricing, availability, or scope promises outside approved rules
- Call details and follow-up delivered to your team
Not a Generic Script. A Front Desk Built Around Your Workflow.
Before Vera goes live, we learn how customers reach you, what your team needs to know, what needs an immediate handoff, and what a useful next step looks like for each common call type.
Map Your Calls
Services, common questions, business hours, service areas, caller details, and the situations your team needs to see first.
Set the Rules
Scripts, qualification questions, routing, escalation, booking, and follow-up rules based on how your business works.
Test Before Launch
You hear sample calls, refine the flow, and approve the important handoffs before the line goes live.
See What Your Customers Would Experience.
Call Vera live, then get a free Lead Leak Audit to identify where calls, forms, booking, and follow-up may be slipping through your business.